The Korn Group

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Category Archives: Customer service

  • It’s the little things

    • July 18, 2011
    • Neer Korn

    A woman relayed to me that one day she was feeling … well … crap. Her five year old son had a friend over who greeted her with “Gee Mrs Smith, you look lovely today.” And her day suddenly brightened up. That’s all it took. Often it is the little incidental, trivial things that make […]

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