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Category Archives: Shopping

  • Cheap milk is the Achilles heel of grocery chains

    • February 26, 2019
    • Neer Korn

    Let’s face it, perceptions of our two largest supermarket chains have never been enthusiastically positive. This is largely to do with resentment borne out of a duopoly having so much power and endless gripes about customer service, although these have diminished somewhat in recent times as store improvements have been made. The negative perceptions also have to do with their business practices and a sense that these huge corporations treat their suppliers, especially the little guys, very poorly.

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    Feb

    26

  • The core issue Coles & Woolworths home brands neglected

    • July 13, 2016
    • Neer Korn

    For many decades Home brands had a clear story to tell. Its packaging, or more accurately lack there-of, is what it stood for. Black & gold, red & white, black & white all meant they were a much cheaper alternative to branded products. The assumption was that these products were cheap because money was not spent on fancy graphics, pictures and colour with the savings delivered to consumers. This made sense, especially for staples like sugar, salt and flour say, where quality differentiation was a non-issue.

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    Jul

    13

  • Nothing surprising about rise of Aldi

    • May 26, 2015
    • Neer Korn

    The major supermarket chains seem genuinely surprised that Aldi is competition that is to be taken seriously. It’s perplexing that they did not identify the rise of Aldi and its popularity among consumers earlier. The question is whether, having decided to actively counter the Aldi challenge, Coles and Woolworths understand the underlying drivers behind Aldi’s popularity. It goes well beyond paying less without compromising quality.

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    May

    26

  • Living on a pension is living on egg shells

    • November 27, 2014
    • Neer Korn

    Waiting for the local branch of my bank to open I stood behind two older ladies talking animatedly. Theirs was a nervous energy. In a few moments they will find out whether it’s going to be a good day or not, depending on whether their fortnightly pension has been deposited into their accounts. Otherwise they will leave with empty purses and eagerly returning the following morning.

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    Nov

    27